How do I delete my account?

1. Sign in and open Profile → Settings → Account.
2. Find the Danger zone and choose Delete.
3. Read the disclosure, type the email address or sign-in phone number shown, and choose Delete account.

If you are the only owner of a group, transfer ownership or delete the group first. Active lessons block deletion for both clients and teachers. For a requested lesson waiting for teacher approval, the teacher must decline the request, or you can contact support; clients cannot withdraw it themselves yet. Pending or confirmed bookings must be canceled or completed before account deletion. If deletion is blocked or fails, email us for help.

Uploaded account and teacher photos, including offering images, are removed after successful account deletion. Cleanup is queued immediately and runs in the background, with retries as needed and removal within 30 days. If account deletion fails, your photos remain. Copies already downloaded by others are outside our control.

Minimal billing records remain, including your name and email on past ticket purchases, donations, and lesson bookings. Financial and audit records can also remain with the account reference removed. Deleting an account does not itself issue a refund.

Restricted records of imported tickets retain their ticket reference or normalized ticket-holder name and email for ticket auditing and to prevent duplicate admission when guest lists are imported again. These matching records are not publicly visible and remain with the event's ticket records.

Shared record shells and game results may remain in anonymized form. Your message and announcement text and quote-request contact details are removed or replaced with anonymous placeholders. Teacher profiles are unlisted and their personal fields, links, and images are cleared; historical teacher and offering records may remain without your personal details.

PostHog analytics profiles, events, and recordings associated with your account are included in the cleanup process and removed within 30 days after successful account deletion. Cleanup retries continue until the provider confirms completion.