How can we help?
Find answers below, or reach a real person any time.
Help for everyone
For players
- How do I sign up for a game or event?
- Why do some groups let me in right away and others ask to approve me?
- What happens if an event is full?
- How do I check in when I arrive?
- How do I cancel if I can't make it?
- Do I need an account to join? (Guests vs members)
- I signed up as a guest — how do I keep my seat with an account?
For hosts & organizers
- How do I create an event?
- How do I change or cancel an event I created?
- How do I set up a weekly game? (Repeating events)
- Who can see and join my event? (Privacy levels)
- How do I invite players to my group?
- What can each role do? (Member, Director, Admin, Owner)
- What do the member statuses mean?
- How do I charge for an event?
- How does the waitlist work for hosts?
- How do I give someone a refund?
For teachers
Still need help?
Tell us what you were trying to do and a real person will get back to you — there’s no such thing as a silly question.
Email hello@mahj.events